Customer service
Do you have questions or comments? Submit it to us using the contact form.
Contact form
RET also offers its customers a customer service via WhatsApp: +31 6 2889 2889 . The service is available on weekdays from 7 a.m. to 7 p.m. and on weekends from 9 a.m. to 5 p.m.
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Telephone
0900 - 500 60 10 (Standard call charges, lines are open from on weekdays from 7 a.m. to 7 p.m. and on weekends from 9 a.m. to 5 p.m. Closed on 1st Christmas Day, 2nd Christmas Day and New Year's Day)
Ordinary post
RET
Afdeling Klantenservice
Postbus 112
3000 AC Rotterdam
Customer service public transport chip card
National 0900 - 09 80 (€0.50 per call)
RET Service Points
- Metro Station Rotterdam Central
- Metro Station Beurs (temporarily closed until 20 May 2020)
- Metro Station Zuidplein
- Metro Station Spijkenisse (temporarily closed until 20 May 2020)
