How does the public transport chip card work?

You can find more information about topping-up your card and checking in and out, here.
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A top-up point near you

Here you can quickly and easily load your order onto your public transport chip card.
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Always check in and out

It is important to always have to check in and out; also when changing.
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Public transport chip card

Card renewal

A personal public transport chip card is valid for five years. Approximately six weeks before the expiry date, the Customer Services department of the public transport chip card sends you a letter or e-mail. They will ask you if you want to renew your public transport chip card. You of course do not have to wait for this letter or e-mail to arrive. You can also arrange your renewal yourself, at www.ov-chipkaart.nl.

NOTE: do not apply for a new card, as that will result in you losing your travel products and the balance on the current card; opt for renewal instead. Any travel products on your nearly expired card are transferred to your renewed card; the balance is transferred to your bank account.

 

Public transport chip card machines

Here you can read all about the vending, top-up and collection points of the public transport chip card.
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Problems with public transport chip card

If your card is faulty, lost or stolen, or if you want to claim a refund?
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My public transport chip card account

We recommen creating a free account at www.ov-chipkaart.nl, immediately after you purchase a public transport chip card.
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