Travelling with children

When a child turns four years old, he or she will need an Public transport chip card of their own. Up until that age children are permitted to use public transport free of charge. You can request a personal card for your child once they have reached the age of three years and six months. Until your child has their own Public transport chip card, it is easiest for you and your child (and buggy or stroller) to use the wide entry gates. These are usually found on the outer edge of the row of gates.

You will need a personal Public transport chip card for each child over four in order to travel using the card balance, with an applied discount. The child discount will be applied automatically: the system will deduct a lesser amount from the balance on your child's (or children's) card(s).

• Prams can be taken into the vehicle both at the front and back. This is indicated by a sticker on the door.
• A maximum of two unfolded prams are allowed on the bus. ‘Park’ them at the appropriate place (the platform).
• If there are already two prams on the bus, the driver decides whether more prams can be taken along. If the driver thinks it is possible, he will ask you to fold the pram. If you do not, you are personally responsible for the pram. In that case, the RET is not liable for any damage caused to the pram in the event the bus has to make an emergency stop, for example.
• The following applies when boarding: people in wheelchairs have priority over people with prams.
• The driver decides how many (unfolded) prams are allowed on the bus. Depending on the situation (crowded bus, traffic volumes), the number of prams permitted per trip may vary and the driver is authorised to refuse a pram.

• Prams can be taken in through the rear door. This is indicated by a sticker on this door. If it is not possible to board the tram through the rear door, the conductor indicates where the pram can come in instead. He will also tell you where to park the pram in the vehicle.
• A maximum of one pram is allowed on the tram. If there is a pram on the tram already, the driver decides whether more prams can be taken along. If so, he will ask you to fold it. If you do not, you are personally responsible for the pram. In that case, the RET is not liable for any damage caused to the pram in the event the metro has to make an emergency stop, for example.
• When in doubt, the conductor determines how many (unfolded) prams are allowed in. Depending on the situation (crowded tram, traffic volumes), the number of prams permitted per trip may vary and the driver is authorised to refuse a pram.

• People boarding with a pram are advised to use the wheelchair entrance. Each vehicle has such an entrance. They can be recognised by the wheelchair sticker on that door. Do not park your pram near the door of the driver.
• You are obliged to comply if asked by RET staff to fold or move your pram.